Black Tomato’s Loss

My fiance and I were looking to book a luxury honeymoon anywhere around the world with virtually an unlimited budget and had never used a travel agency before. We looked at several agencies and vetted all of them. Unfortunately Black Tomato was the only one that had poor communication. We chatted with Laura, a customer representative from the UK which went fine, but after 2-3 email exchanges she just stopped responding too us. “Luxury” doesn’t mean you charge people a lot of money to plan their trips. It also means you have exceptional communication skills. It’s unfortunate for Black Tomato b/c we were looking for a travel agency to not only book our honeymoon but also all of our future international vacations assuming the honeymoon experience went well. Luckily, we found a great company called Bliss Honeymoons which doesn’t advertise themselves as “luxury” but has certainly provided a truly luxury experience in planning.