Introducing our free video consultation service.
Share plans. Share dreams. Share smiles.

During lockdown, we’ve all been missing the warmth of proper human interaction. And that’s just as true when it comes to making plans.

That’s why we’re thrilled to introduce Face to Placea new service where you can talk to our Travel Experts over video call. It’ll be so much easier to share images, ideas and inspiration. To plot routes and share maps – as well as smiles and anecdotes. It’s more connected. It’s more human. And it all comes with the simple press of a button.

You can still always talk to us by email or phone. It’s your trip – and it’s entirely up to you.


Simply complete our inquiry form and choose to use our Face to Place consultation service. We’ll do the rest.

Or if you’d rather email us with your availability, we can book you in that way too.


Inquiry form        Email us

Enquire with Black Tomato



Once you’ve filled out the form or emailed us we’ll be in touch to confirm the dates and time.


We’ll send an email to introduce you to your Travel Expert with a link to the video call.


At the scheduled time just click on the link, enter your password, and you’ll be joined by your Black Tomato travel expert.

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State of flex
100% refunds & flexible booking

When planning your trip, we always look to secure the most flexible terms available. Wherever possible, this will include 100% refunds and fee-free postponements should any Covid complications arise between booking and travel.

Find out more