11 reasons to book with us

*aside from the fact that we have a strange and somewhat inexplicable name.

#1

OUR BOOKINGS ARE REFUNDABLE

With our groundbreaking State of Flex cancellation terms, you’ll receive a 100% refund on your trip should you change your mind – for whatever reason – at least 30 days before you depart.

We're a fee-free zone
#2

AND THEY’RE ALSO INCREDIBLY FLEXIBLE

What’s more, State of Flex allows you to postpone and move your dates free of charge, giving you greater control over your booking – and more reason to feel reassured in a time of global flux and uncertainty.

We're a fee-free zone
#3

OUR TRIPS ARE BESPOKE

With us, nothing comes off the shelf. When you enquire, your Travel Expert will create something entirely unique. And just for you. Your trip will be tailored entirely to your tastes, needs and preferences, meaning no two trips will ever be alike.

#4

AND WE’RE GOOD WITH UNUSUAL REQUESTS

Nothing is off the cards (well, almost). Tell us what you’d like to do and we’ll do our best to make it happen. A gourmet meal in the crater of a volcano. A scavenger hunt through the canals of Venice. All you have to do is ask.

#5

OUR TRAVELLERS LOVE US – AND THEY’RE LOYAL

Some of our travellers have been booking with us since the very beginning. Many others travel with us time and time again. We look after our clients, and they look after us.

#6

AND WE’RE VERY DISCREET

Remote hotels, island escapes, exclusive yachts. We’re experts at keeping things private and low-key. Giving you space to breathe and time to unwind.

#7

WE’VE WON SOME AWARDS

Without blowing our horn too loudly, we’ve been lucky to win many awards over the years. Most recently, we were voted among the world’s top 10 luxury travel operators in this year’s Readers’ Choice award from Condé Nast Traveler.

#8

AND WE TAKE SUSTAINABILITY SERIOUSLY

Even despite the difficult times we’re living through, it’s never been more important to look after the world we share. From offsetting our own trips to tree-planting projects and supporting sustainable properties and hotels, we’re working hard to create a better world.

#9

WE HAVE OUR OWN APP

Your ultimate travelling companion, our app packages together the travel documents, itineraries, maps, recommendations and checklists you’ll need during your time away. Convenient, smart, and dependable. Like us.

#10

AND WE’VE ALWAYS GOT YOUR BACK

We’re members of the Association of British Travel Agents (ABTA) and we have an Air Travel Organiser’s License (ATOL). This means that most trips we organise are fully financially protected in all aspects, should a supplier fail. We’ll look after you. That’s our guarantee.

Small print about financial protection
#11

LASTLY, WE’RE FULL OF SURPRISES

But you’ll have to wait and see.

We're surprising