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If you’re as passionate about travel as we are, then please drop us a line, we’d love to hear from you. Take a look at the various career listings below or click on a link below for more information. If you don’t see the job you’re looking for, feel free to send your CV and covering letter to [email protected] so we can contact you next time we’re recruiting…

Vacancies

Role: Business Development Manager
Location: NYC
Accountable to: Head of Studio Black Tomato
Salary: £competitive with benefits

www.studioblacktomato.com

Studio Black Tomato, the award-winning content creation agency of The Black Tomato Group, is looking to hire a Business Development Manager to work as part of the agency’s US-based team and help drive the fast growth of the brand within the US.

The individual will be required to:

  • Generate sales from new clients in the travel and luxury lifestyle industries
  • Generate new sales from existing clients
  • Manage and support the sales efforts of senior members of the team – specifically the Co-Founder of Black Tomato, the Head of Media & Partnerships and the Head of Studio Black Tomato

The individual should have a strong understanding of content development in print, digital and video and be able to articulate the role and value that compelling content and supporting marketing & distribution services can provide to target clients. Working independently and as part of a team, the successful candidate will be someone that displays the right mix of ambition, determination and smart-thinking when it comes to ensuring that the optimum commercial performance is attained achieved personally and by the broader team.

Requirements for the role include (but aren’t limited to) the below:

  • 3-5 years’ experience in media, marketing and creative services.
  • Strong knowledge of the role and value of content in aiding clients’ marketing goals.
  • Demonstrate successful achievement of sales targets in previous roles.
  • Demonstrate a strong understanding of the travel and luxury lifestyle industries.
  • Demonstrate a strong understanding of the various methods for monetizing content production within the travel and luxury lifestyle industries.
  • Contacts & relationships within the travel and luxury lifestyle space.
  • Strong financial acumen to ensure that projects are profitable.
  • Contribute ideas to discussions on sales strategies and content formats with the Head of Studio Black Tomato and other members of the team.
  • Attend key conferences and use networking skills to generate business as a face of Studio Black Tomato.
  • Demonstrate a strong understanding of the digital media world and the opportunities to create content for partners.
  • Demonstrate confidence & comfort working with senior decision makers.
  • Ability to manage tight deadlines for producing client proposals.
  • Manage internal and external delivery teams when preparing budgets for client proposals and ensure that client expectations are successfully managed.

If the above sounds like you…

and you feel you can make a difference at Black Tomato please send a covering letter and CV to [email protected]

Role: Business Development Manager
Location: NYC
Accountable to: Head of Studio Black Tomato
Salary: £competitive with benefits

www.studioblacktomato.com

Studio Black Tomato, the award-winning content creation agency of The Black Tomato Group, is looking to hire a Business Development Manager to work as part of the agency’s US-based team and help drive the fast growth of the brand within the US.

The individual will be required to:

  • Generate sales from new clients in the travel and luxury lifestyle industries
  • Generate new sales from existing clients
  • Manage and support the sales efforts of senior members of the team – specifically the Co-Founder of Black Tomato, the Head of Media & Partnerships and the Head of Studio Black Tomato

The individual should have a strong understanding of content development in print, digital and video and be able to articulate the role and value that compelling content and supporting marketing & distribution services can provide to target clients. Working independently and as part of a team, the successful candidate will be someone that displays the right mix of ambition, determination and smart-thinking when it comes to ensuring that the optimum commercial performance is attained achieved personally and by the broader team.

Requirements for the role include (but aren’t limited to) the below:

  • 3-5 years’ experience in media, marketing and creative services.
  • Strong knowledge of the role and value of content in aiding clients’ marketing goals.
  • Demonstrate successful achievement of sales targets in previous roles.
  • Demonstrate a strong understanding of the travel and luxury lifestyle industries.
  • Demonstrate a strong understanding of the various methods for monetizing content production within the travel and luxury lifestyle industries.
  • Contacts & relationships within the travel and luxury lifestyle space.
  • Strong financial acumen to ensure that projects are profitable.
  • Contribute ideas to discussions on sales strategies and content formats with the Head of Studio Black Tomato and other members of the team.
  • Attend key conferences and use networking skills to generate business as a face of Studio Black Tomato.
  • Demonstrate a strong understanding of the digital media world and the opportunities to create content for partners.
  • Demonstrate confidence & comfort working with senior decision makers.
  • Ability to manage tight deadlines for producing client proposals.
  • Manage internal and external delivery teams when preparing budgets for client proposals and ensure that client expectations are successfully managed.

If the above sounds like you…

and you feel you can make a difference at Black Tomato please send a covering letter and CV to [email protected]

Role: Client Relations Manager
Contract Type: Full Time
Location: Shoreditch, London
Accountable to: Head of Marketing
Salary: £competitive with benefits

We’re looking for a highly motivated, creative Client Relations Manager with experience of driving engagement and commercial success from a HNW client base to join our award-winning marketing team. The CRM Manager will ensure a customer-centric omnichannel approach aimed to recruit new clients and develop the existing ones, by designing a strategy driven by key consumer insights, implementing and managing CRM program.

Reporting to the Head of Marketing & Head of Sales, the CRM Manager will be responsible for helping to drive and implement our CRM strategy; ensuring we have a range of innovative activity in place to drive maximum engagement with our highly discerning client base.

Skills Required

  • Strong previous CRM experience in a fast-paced environment is essential
  • Experience in luxury sector preferable
  • Strong creativity for developing ideas and campaigns/offerings/events that will really engage with/wow our clients
  • Confident with data including data mining and analysis
  • Highly articulate and confident communicator with strong influencing skills
  • Self-motivated multi-tasker able to handle multiple projects with minimal supervision and good time management
  • Whilst not essential, it would be beneficial to have a network/knowledge of suppliers and third parties that they can be used for client engagement purposes

Main Responsibilities

  • Create and deliver a new strategy to improve customer return and referral rates, whilst identifying and implementing continuous improvement opportunities for maximizing customer value
  • Formulate and activate an on and offline marketing calendar that will resonate with our client base and that compliments with the rest of our marketing and messaging activity
  • Perform as an ambassador of the business for our clients and really focus on building strong, lasting connections with them
  • Responsible for supporting relationships with existing clients and increasing engagement with new clients through:
    • development and implementation of customer relationship management expansion and retention strategies
    • understand the UX and customer journey to maximise revenue from loyal clients
    • development, implementation and tracking of all client-specific marketing initiatives to ensure they drive positive returns and are consistent with brand strategy
    • protect and grow revenue from new and existing clients as a result of understanding client needs and translating into effective tools for the sales team
    • promote and manage the one to one top client communication program including commercial and delight activities set according to client’s purchasing propensity, needs and culture with clear tracking and ROI
  • Find CRM best practices in the luxury and travel world to propose and ultimately deliver new innovative and creative ideas and services, CRM programs and technologies
  • Brief designers, marketing and product team to implement marketing communications and campaigns across multiple channels to generate increased loyalty
  • Optimize efficiency and quality of campaigns. Measure, evaluate and report on success
  • Understand the UX and customer journey to maximise revenue from loyal customers

This person should be an independent worker that thrives on responsibility and is capable in managing their own projects and working towards a clear goal. We’re looking for someone who is experienced in marketing to HNWs and will not be accepting applications for anyone that’s not directly worked in this sector.

If the above sounds like you…

…and you feel you can make a difference at Black Tomato please send a covering letter detailing your experience in all or some of the role’s main responsibilities and CV to [email protected]

Role: Client Relations Manager
Contract Type: Full Time
Location: Shoreditch, London
Accountable to: Head of Marketing
Salary: £competitive with benefits

We’re looking for a highly motivated, creative Client Relations Manager with experience of driving engagement and commercial success from a HNW client base to join our award-winning marketing team. The CRM Manager will ensure a customer-centric omnichannel approach aimed to recruit new clients and develop the existing ones, by designing a strategy driven by key consumer insights, implementing and managing CRM program.

Reporting to the Head of Marketing & Head of Sales, the CRM Manager will be responsible for helping to drive and implement our CRM strategy; ensuring we have a range of innovative activity in place to drive maximum engagement with our highly discerning client base.

Skills Required

  • Strong previous CRM experience in a fast-paced environment is essential
  • Experience in luxury sector preferable
  • Strong creativity for developing ideas and campaigns/offerings/events that will really engage with/wow our clients
  • Confident with data including data mining and analysis
  • Highly articulate and confident communicator with strong influencing skills
  • Self-motivated multi-tasker able to handle multiple projects with minimal supervision and good time management
  • Whilst not essential, it would be beneficial to have a network/knowledge of suppliers and third parties that they can be used for client engagement purposes

Main Responsibilities

  • Create and deliver a new strategy to improve customer return and referral rates, whilst identifying and implementing continuous improvement opportunities for maximizing customer value
  • Formulate and activate an on and offline marketing calendar that will resonate with our client base and that compliments with the rest of our marketing and messaging activity
  • Perform as an ambassador of the business for our clients and really focus on building strong, lasting connections with them
  • Responsible for supporting relationships with existing clients and increasing engagement with new clients through:
    • development and implementation of customer relationship management expansion and retention strategies
    • understand the UX and customer journey to maximise revenue from loyal clients
    • development, implementation and tracking of all client-specific marketing initiatives to ensure they drive positive returns and are consistent with brand strategy
    • protect and grow revenue from new and existing clients as a result of understanding client needs and translating into effective tools for the sales team
    • promote and manage the one to one top client communication program including commercial and delight activities set according to client’s purchasing propensity, needs and culture with clear tracking and ROI
  • Find CRM best practices in the luxury and travel world to propose and ultimately deliver new innovative and creative ideas and services, CRM programs and technologies
  • Brief designers, marketing and product team to implement marketing communications and campaigns across multiple channels to generate increased loyalty
  • Optimize efficiency and quality of campaigns. Measure, evaluate and report on success
  • Understand the UX and customer journey to maximise revenue from loyal customers

This person should be an independent worker that thrives on responsibility and is capable in managing their own projects and working towards a clear goal. We’re looking for someone who is experienced in marketing to HNWs and will not be accepting applications for anyone that’s not directly worked in this sector.

If the above sounds like you…

…and you feel you can make a difference at Black Tomato please send a covering letter detailing your experience in all or some of the role’s main responsibilities and CV to [email protected]

Fixed Maternity Leave Cover For 10 Months With Immediate Start

Role: Head of Creative Services Partnerships
Contract Type: Maternity Cover
Location: Shoreditch, London
Accountable to: Head of Studio Black Tomato
Salary: £competitive with benefits

www.studioblacktomato.com

Studio Black Tomato, the award-winning content creation agency of The Black Tomato Group, is looking to hire a Head of Creative Services Partnerships. This is for a fixed term maternity cover of a period of 10 months.

The individual will be required to:

  • Generate sales from new clients in the travel and luxury lifestyle industries
  • Generate new sales from existing clients
  • Manage and support the sales efforts of senior members of the team – specifically the Co-Founder of Black Tomato, the Head of Media & Partnerships and the Head of Studio Black Tomato

The individual should have a strong understanding of content development in print, digital and video and be able to articulate the role and value that compelling content and supporting marketing & distribution services can provide to target clients. Working independently and as part of a team, the successful candidate will be someone that displays the right mix of ambition, determination and smart-thinking when it comes to ensuring that the optimum commercial performance is attained achieved personally and by the broader team.

Requirements for the role include (but aren’t limited to) the below:

  • 3-5 years’ experience in media, marketing and creative services.
  • Strong knowledge of the role and value of content in aiding clients’ marketing goals.
  • Demonstrate successful achievement of sales targets in previous roles.
  • Demonstrate a strong understanding of the travel and luxury lifestyle industries.
  • Demonstrate a strong understanding of the various methods for monetizing content production within the travel and luxury lifestyle industries.
  • Contacts & relationships within the travel and luxury lifestyle space.
  • Strong financial acumen to ensure that projects are profitable.
  • Contribute ideas to discussions on sales strategies and content formats with the Head of Studio Black Tomato and other members of the team.
  • Attend key conferences and use networking skills to generate business as a face of Studio Black Tomato.
  • Demonstrate a strong understanding of the digital media world and the opportunities to create content for partners.
  • Demonstrate confidence & comfort working with senior decision makers.
  • Ability to manage tight deadlines for producing client proposals.
  • Manage internal and external delivery teams when preparing budgets for client proposals and ensure that client expectations are successfully managed.

If the above sounds like you…

and you feel you can make a difference at Black Tomato please send a covering letter and CV to [email protected]

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