If you’re as passionate about travel as we are, then take a look at the various career listings below and follow the application instructions at the bottom of each listing.

We may retain your CV for up to 12 months to assess your suitability for other roles. If you have any questions about how we process your personal data, please see our Privacy Policy at or feel free to drop us an email at dataprotection@blacktomato.com.

Vacancies

Job Title: CRM Marketing Executive
Line Manager: Retention Marketing Manager
Experience Level: Entry
Location: Remote home working with in-person get togethers with the team in London.
Position Type: 6 Month Fixed Term Contract

We are an award-winning luxury, bespoke travel company that delivers imaginative, cutting-edge travel experiences around the world. We are looking for a CRM intern to support the Marketing Executive and Client Relations Executive. You will support in executing regular CRM campaigns, whilst working closely with the wider marketing team, including our designer and copywriter.

A strong eye for detail, a creative marketing approach and copywriting skills as well as an understanding of project and process management are required. It is a role suited to someone who is willing to learn and take full advantage of the opportunity to develop your knowledge of CRM and gain a unique insight into a multi-channel business.

What you’ll be doing:

Day to day

  • Supporting the Retention Marketing Manager with direct mail and email briefs and creative process.
  • Liaising with suppliers for initial quotes and fulfilment to ensure print jobs run smoothly and on-time.
  • Working alongside our copywriter, design team and agency partners.
  • Helping to create marketing brochures using Adobe InDesign, including sourcing imagery and writing copy.
  • Helping with the creation of bespoke decks for our clients, both proactive and reactive.
  • Building client profiles within our CRM tool.
  • Gathering client insights and logging them in our system and sharing them with the sales team.
  • Assisting in the production of competitor analysis and reporting, with a focus on innovative communication formats and customer loyalty/retention strategies.

Monthly

  • Management of monthly birthday and milestone campaigns. To include liaising with our CRM Managers for personalised messages, gift selection and ordering and our fulfilment house for birthday cards.
  • Logging and tracking all campaigns within our CRM tool to enable the wider business to have sight of the recipients latest communication.
  • Assist with the tracking of campaign performance

Skills required: 

  • A passion for marketing and genuine interest in the luxury travel market.
  • Excellent attention to detail.
  • Strong time management and organisational skills to ensure you can meet tight deadlines.
  • Clear communicator who can communicate effectively with the internal team and external suppliers.
  • A ‘here to help’ attitude, who absolutely, fundamentally believes that we’re better together, happy to share ideas and take constructive feedback.
  • Fully proficient in Word, Excel and Powerpoint.
  • Adobe Indesign experience desirable but not essential.

What we offer: 

  • An amazing opportunity to gain in experience in our rapidly growing, multi-award-winning. international travel company and improve your marketing skills.
  • Real opportunity to make the role your own and get involved with exciting projects.
  • Lots of company-wide reward and engagement opportunities.
  • Holiday and Birthday off.

If the above sounds like you…

…and you feel you can make a difference at Black Tomato please send a covering letter and CV to recruitment@blacktomato.com and referencing CRM Marketing Intern in the subject line.

Job Title: Creative Content Intern
Line Manager: Senior Creative Producer
Experience Level: Entry
Location: Remote home working with in-person get-togethers with the team in London.
Position Type: 37.5 hours per week, 6 Month Fixed Term Contract
Salary:  6-month FTC pro rata (equivalent to £22,000 p/a)

We are an award-winning luxury, bespoke travel company that delivers imaginative, cutting-edge travel experiences around the world. We are looking for a content marketing intern to support the Senior Creative Producer, Content and Marketing Executive and Head of Digital. You will support in the creation of copy, social media assets, and other ad-hoc digital marketing requirements, whilst working closely with the wider marketing team.

A strong flair for copywriting, exceptional eye for detail, and a creative mindset are of paramount importance. This role is suited to somebody who has both a desire to become an expert copywriter and a love for all things travel. By taking advantage of this internship opportunity, you will hone your writing skills in a highly talented team, develop a wider digital marketing skillset, and gain a unique insight into a multi-channel, award-winning travel company.

 

What you’ll be doing:

Day to day

• Supporting the Senior Creative Producer with copywriting, being given briefs to fulfil on an ongoing basis
• Creating copy that closely follows the brand style guide, and tailoring that copy to help drive awareness, traffic, and engagement
• Uploading content to the website (via the CMS), sourcing relevant and high-quality imagery from our licensed sources, and ensuring that it is correctly attributed or tagged
• Tailoring copy to help drive awareness, traffic, and engagement
• Creating social media posts using a variety of templates and copywriting skills
• Assisting with the scheduling of social media posts using our social media platforms and scheduling software
• Working alongside the Content and Marketing Executive who currently has day-to-day responsibility for social media creation and posting
• Working with the Video Producer to create any animated social media posts
• Assist with the writing of email marketing newsletters under the direction of the Senior Creative Producer
• Receiving and actioning ad-hoc feedback from the Head of Digital
• Pitching ideas for new content to be added to the website based on competitor research and emerging trends in travel
• Refreshing old content and bringing it up to date
• Working with the Product Development Manager to write new experiences and hotels, and upload them to the website
• Uploading and tagging imagery to the accompanying experience and hotel pages

Monthly 

• Feedback sessions with the Senior Creative Producer to improve output of work, develop professionally, and to ensure growth as a copywriter and marketer
• Joining ad hoc ideation and creative sessions to come up with new treatments. Helping to devise creative solutions for new campaigns and initiatives
• Check-ins with the Head of Digital and Global Head of Marketing to ensure personal development

Skills required:  

• A strong and creative command of the written English language, and a true passion for creating
• A definitive grasp of proper grammar
• An awareness of UK and US spelling differences would be useful
• A passion for marketing and genuine interest in the luxury travel market
• An interest in strong, shareable social content
• Excellent attention to detail
• Strong time management and organisational skills to ensure you can meet tight deadlines
• Clear and confident communicator who can liaise effectively with the internal team
• A ‘here to help’ attitude, who absolutely, fundamentally believes that we’re better together, happy to share ideas and take constructive feedback
• Fully proficient in Microsoft Word and Excel
• Experience with uploading content to websites via a CMS (WordPress) is a bonus

 

What we offer: 

An amazing opportunity to gain in experience in our rapidly growing, multi-award winning. international travel company and to improve your copywriting and marketing skills
• Real opportunity to make the role your own and get involved with exciting projects
• Lots of company-wide reward and engagement opportunities
o Holiday and birthday off

 

If the above sounds like you…

…and you feel you can make a difference at Black Tomato please send a covering letter and CV to recruitment@blacktomato.com and referencing Creative Content Intern in the subject line.

 

Job Title: Travel Expert in London or New York
Line Manager: Sales Manager
Location: Part-office, part-remote (or entirely remote)
Position Type: Full Time, Permanent
Salary:  Competitive+commission

What we’re looking for… 

We’re on the hunt for an experienced Travel Expert to join the sales team. If you share our huge passion for travel and are excited by the opportunity to create unique travel experiences that will inspire and astound our clients then we’d love to hear from you.

We are looking for a candidate who has previous experience of creating tailor-made, cutting-edge travel experiences and honeymoons and has a drive to succeed in sales by delivering world-class levels of service and a highly personalised approach.

We’re a multi-award winning bespoke, luxury tour operator based in Shoreditch, London and also in Manhattan, New York and can offer you a buzzy, dynamic culture with great travel opportunities and the chance to make a real difference within a fast-growing, forward-thinking company.

We love, love, love creative people with open minds and ideas that will contribute to both your own team and the wider business.

Key requirements will ideally include… 

  • Previous sales experience in the travel industry at a bespoke travel company within the luxury sector.
  • Great relationship-building skills, with the ability to quickly build rapport with clients and understand their ideal travel experience, before creating a bespoke itinerary that perfectly matches their needs.
  • Extensive destination knowledge and the passion to continually stay on top of ‘what’s hot and what’s not’ in your specialist areas in order to ensure we are offering our clients genuinely cutting-edge advice.
  • Ability to work closely with our marketing and product teams to share ideas that will keep our brand and product range fresh.
  • Understanding and experience of using a GDS for flight bookings (Galileo preferable).
  • High level of commercialism when working with suppliers and pricing trips to ensure that we are as competitive as possible from a ‘value’ perspective
  • Keen attention to detail to ensure that all trips sold are executed perfectly on the ground and that all client correspondence is of the highest possible standard.
  • Exceptional communication and organisational skills throughout the booking to offer the best customer service before, during and after the trip.
  • Enthusiastic phone manner to excite clients about potential or future trips.

What we offer: 

  • Competitive salary
  • Generous holiday allowance plus birthday off
  • Target-based bonus
  • Pension scheme (UK) / access to health cover (US)
  • Travel opportunities for work to include one FAM trip per year
  • Contributions to personal ‘Travel Pot’
  • Regular work drinks and events – from creative afternoons to reward days

To apply:

To apply, please email recruitment@blacktomato.com and put in the subject line Black Tomato: Travel Expert and either London or New York.

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Take the risk out of travelling

When planning your trip, we always look to secure the most flexible terms available. Wherever possible, this will include 100% refunds and fee-free postponements should any Covid complications arise between booking and travel.

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