If you’re as passionate about travel as we are, then please drop us a line, we’d love to hear from you. Take a look at the various career listings below. If you don’t see the job you’re looking for, feel free to send your CV and covering letter to [email protected] so we can contact you next time we’re recruiting.

We will be in touch within 10 working days if you’ve been successful. If you have not been successful on this occasion, we may retain your CV for up to 12 months to assess your suitability for other roles. If you have any questions about how we process your personal data, please see our Privacy Policy at or feel free to drop us an email at [email protected].

Vacancies

Job Title: Digital Copywriter

Line Manager: Digital Content Manager

Experience Level: 1+ years experience

Location: London

Position Type: Full Time

Salary: Competitive salary and bonus package, pension, significant travel savings and excellent benefits

*applicants must have the right to work in the country to which they apply. We will not be sponsoring visa applications at this time.

We’re looking for a Digital Copywriter to grow our brand through crafting compelling narratives and high-impact messaging. We’re looking for someone to create and strategically share content with a diverse group of stakeholders within the company. Whether it’s writing digital to help customer engagement, drafting email copy or creating new SEO landing pages you’ll need to empathize, influence, and communicate with different audience members. If you have a passion for marketing and writing about travel and wider subject points that influence travel here is your chance to leave your mark.

It is essential that you are a creative thinker and writer with excellent grammar. You will have to show an ability and appetite for managing and delivering your own projects.

What you’ll do:

  • You will create concise, engaging and creative copy across digital marketing and sales collateral.
  • You will research, write and edit in accordance with the content marketing strategy.
  • You will optimise every piece of copy created using knowledge of SEO.
  • You will upload content onto our website using a CMS (WordPress)
  • You’ll review content published and work on extracting more value and promotional opportunity from them.
  • You will work between the Content and Product teams and our SEO agency to ensure tone of voice and brand standards are met.
  • You will produce a high volume of copy, adhering to our in-house KPIs.
  • You will take ownership of your own projects, receiving briefs and building new assets on our website, including articles, product write ups, overlays and more.

Who you are:

  • You have a thirst for learning, you enjoy problem-solving and are confident and ambitious in your ability.
  • You love creating original messages that influence and move people.
  • You are a skilled and intuitive copywriter –  snappy five-word headlines are great, but we like beautiful, smart, thought-provoking long copy just as much.
  • You’re observant and opportunistic.
  • You have a keen eye for detail and hate typos and bad grammar.
  • You are creative in the way you write and the comms ideas you produce.
  • You are able to keep up with tight deadlines, rigid KPIs and luxury industry-level standards.
  • You are flexible and comfortable within a dynamic, fast-paced environment.
  • You are enthusiastic about travel and the benefits of it.

The ideal candidate will have at least 1 years’ experience writing for a wide variety of B2C clients.

Package:

  • Annual performance-related bonus
  • Workplace pension scheme
  • 25 days annual holiday, plus birthday off
  • 1 week ‘familiarisation trip’ each year – experiencing a Black Tomato destination/ product
  • Superb travel opportunities
  • Lots of company-wide reward and engagement opportunities

To apply

  1. Please email your CV to [email protected] and put in the subject line Black Tomato: Digital Copywriter.
  2. Please include examples of your copywriting

Job Title: Head of Digital Marketing

Line Manager: Global Head of Marketing

Experience Level: minimum 5+year in digital marketing

Location: London (*applicants must have the right to work in the country to which they apply. We will not be sponsoring visa applications at this time.)

Position Type: Full Time

Salary: Competitive salary and bonus package, pension, significant travel savings and excellent benefits

A newly created position, reporting to the Global Head of Marketing and responsible for the digital management of one of the world’s leading luxury travel company’s digital assets and campaigns.  Working collaboratively with the Head of Client Retention, you will lead the company’s digital strategy and output to deliver budgeted targets for new customer acquisition in global markets.  Your extensive management experience will allow you to support and develop team performance and you will manage third party agency relationships with dexterity. Your hands-on experience of SEO and paid media will allow you to improve existing search performance and you will hold our search agency to account. Having a demonstrable track record of improving conversion rates, you will adopt product ownership for the brand’s digital platforms and will own UX and development.  You will have a data-driven approach with an excellent understanding of web analytics and will drive the CRO program of work both internally and in partnership with our preferred suppliers.  You will have excellent travel industry experience and will have a proven track record in delivering success within an agile and entrepreneurial environment.

Responsibilities

  • Oversee the planning and execution of all digital marketing, including SEO, Paid search (including paid social) and display advertising campaigns
  • Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
  • Lead the team’s multi-media digital content strategy – plan and manage an overall strategy for the website, ensuring content, architecture, and functionality reflect user-needs
  • Identify trends and insights, and optimise spend and performance based on data insights
  • Develop new and creative growth strategies
  • Plan, execute and measure experiments and conversion rate optimisation tests
  • Collaborate with internal teams to create content pages and optimise user experience
  • Define attribution, using strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints
  • Identify customer struggle and conversion points to optimise user funnels
  • Manage search agencies and other vendor partners, including web development partner
  • Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

 

Requirements

  • Strong travel industry experience ideally within a tour operator or luxury travel provider
  • Educated to degree level in Digital Marketing is preferable but not required
  • Experience of working across multiple global markets
  • Experience of working in a multi-media content environment – understanding the importance of strong messaging in written and video form
  • Commercially minded with a strong focus on ROI
  • Strategic planning and budgeting experience (previous P&L accountability desirable)
  • Cross-functional digital experience including SEO, Paid Search and programmatic
  • Agency selection and management
  • Understating of Social Media
  • Comfortable with data and with excellent analytics, attribution reporting capability
  • Appreciation of customer retention
  • Advanced communication and analytical skills
  • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and convert
  • Experience of UX and in optimizing content pages and user funnels
  • Experience with CRO including A/B and multivariate testing
  • Solid knowledge of tag manager solutions
  • Product owner for web development and or project management experience

 

Benefits:

  • Great responsibility from day one – the opportunity to make a real difference
  • Annual performance-related bonus
  • Workplace pension scheme
  • 25 days annual holiday, plus birthday off
  • 1 week ‘familiarisation trip’ each year – experiencing a Black Tomato destination/product
  • Superb travel opportunities
  • Lots of company-wide reward and engagement opportunities – we are a social team that like hanging out with one another

 

To apply

Please email your CV to [email protected] and put in the subject line Black Tomato: Head of Digital

We have a number of internships available in our different departments: Marketing, Client Relations, Sales, Operations and Editorial teams. Our flexible internships offer fantastic opportunities to shadow various team members and gain experience in a busy and dynamic team – based in our offices at 4-14 Tabernacle Street, London, EC2A 4LU.

To apply 

To apply or for further details regarding the Client Relations, Sales or Operations internship please email [email protected] and put in the subject line Black Tomato: Internship

To apply or for further details regarding the Marketing and Editorial internship please email [email protected]

What we’re looking for…

We’re on the hunt for an experienced Travel Expert to join the sales team in our London or New York office. If you share our huge passion for travel and are excited by the opportunity to create unique travel experiences that will inspire and astound our clients then we’d love to hear from you.

We are looking for a candidate who has previous experience of creating tailor-made, cutting-edge travel experiences and honeymoons and has a drive to succeed in sales by delivering world-class levels of service and a highly personalised approach.

We’re a multi-award winning bespoke, luxury tour operator based in Shoreditch, London and also in Manhattan, New York and can offer you a buzzy, dynamic environment with great travel opportunities and the chance to make a real difference within a fast-growing, forward-thinking company.

We love, love, love creative people with open minds and ideas that will contribute to both your own team and the wider business.

Key requirements will ideally include…

Previous sales experience in the travel industry at a bespoke travel company within the luxury sector.

Great relationship-building skills, with the ability to quickly build rapport with clients and understand their ideal travel experience, before creating a bespoke itinerary that perfectly matches their needs.

Extensive destination knowledge and the passion to continually stay on top of ‘what’s hot and what’s not’ in your specialist areas in order to ensure we are offering our clients genuinely cutting-edge advice.

Ability to work closely with our marketing and product teams to share ideas that will keep our brand and product range fresh.

Understanding and experience of using a GDS for flight bookings (Galileo preferable).

High level of commercialism when working with suppliers and pricing trips to ensure that we are as competitive as possible from a ‘value’ perspective.

Keen attention to detail to ensure that all trips sold are executed perfectly on the ground and that all client correspondence is of the highest possible standard.

Exceptional communication and organisational skills throughout the booking to offer the best customer service before, during and after the trip.

Enthusiastic phone manner to excite clients about potential or future trips

To apply

To apply, please email [email protected] and put in the subject line Black Tomato: Travel Expert and either London or New York.

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