Careers

scroll down to view our vacancies – and find out how to apply

If you can’t see anything you like then get in touch at: recruitment@blacktomato.com

Please note: blacktomato.com is the ONLY website (aside from LinkedIn) that posts roles and handles recruitment of Black Tomato in the UK and US. Click for more information.

Who we are

The luxury travel experts

Founded in 2005 by three friends – Tom, James and Matt – we’ve spent almost two decades creating an award-winning name for ourselves in the world of luxury travel. We owe all of this to our team; a close-knit crew who have, together, visited almost every corner of the Earth. Including Antarctica. Several times.

About Us
What we're about

a career that works for you

As a remote company, we truly understand the importance of work-life balance. There’s flexibility to work how you want, when you want – and our digital nomad policy allows you to work where you want for four weeks every year. And while we don’t have physical offices, we provide a generous co-working membership to everyone in the team. And we find plenty of opportunities to get together (be it for workshop sessions or celebratory drinks).

Meet the team
Life at Black tomato

The world is your workplace

The above film says it all; we like to get out into the world. Research is an essential part of what we do; refining our destination knowledge and quality-assuring the trips, properties and experiences we organize for our clients. When you work with us, you’ll see a lot of the world – and in a whole lot of style.

Company benefits

it pays to work with us. in more ways than one.

  • A “familiarization trip” each year – experiencing a Black Tomato destination/product
  • Personal travel allowance
  • 25 days annual leave in UK and 20 days leave in US (plus your birthday off), increasing with length of service
  • Day off for volunteering every month
  • Two days off if you move home
  • Curiosity courses – an annual personal development fund
  • Family leave – six months off fully paid after a year of service if you are welcoming a child to your family
  • Access to a healthcare plan and gym subsidy
  • Mental Health Hour – an hour each week to focus on yourself
  • Friday 4pm finish
  • Black Tomato Birthdays – adding money towards your personal travel allowance each year

Our purpose

TO INSPIRE PEOPLE THROUGH
REMARKABLE TRAVEL EXPERIENCES

Our values

These three things keep us on course – whatever we do, and wherever in the world we find ourselves

Be
Curious

Ours is a wide, wild world

We like to ask questions. How can this be better? Where next? What's genuinely possible, and what do our clients really want? Put another way, we love questions – and we love innovators.

Be
Thoughtful

Because thinking is caring

Good things come to those who think. And, in our world, to think is to care. Not only for our clients, but for each other – and the planet that we share.

Be
Humble

Let others do the talking

We don't get carried away. We don't get caught up in the hype. We're calmly confident in what we do; graceful under pressure, proud but never arrogant about our achievements.

Meet the team

this is who we are


Sharing a genuine love of the world – and for all things travel – you can say we get on pretty well at Black Tomato. From Travel Experts to behind-the-scenes data wranglers, everybody pitches in.

And we take a humble, can-do attitude to our work; collaborating, sharing ideas, helping out, and – of course – hanging out. When we’re not at our computers – or meeting clients and partners – we like to get together and get out into the world. Just like this.

Jessica on research trip India
Black Tomato team in Iceland
Volunteering in Iceland on our Values Weekend (always a big event)
Our Carly on a research trip to Peru
Our Carly on a research trip to Peru
Amy on research trip
RMJ on research trip
Morocco trip for charity
Lauren on a fam trip at Black Tomato
Rosie in Scotland
Rosie in Scotland

Our Vacancies

come work with us
Take a look at our vacancies below and follow the application instructions at the top of each listing.

We’re always open to applications for the right candidate. If you can’t see anything you like, then get in touch with us at: recruitment@blacktomato.com

Head of Marketing

Job Title: Head of Marketing
Location: United States or United Kingdom (remote)
Reporting into: Co-Head of Black Tomato
Position Type: Full-time permanent
Salary: Competitive salary and bonus package with exceptional benefits

Company Overview

We are a dynamic and innovative, multi-award-winning travel company. Our purpose is to inspire people with remarkable travel experiences that enrich and transform. At Black Tomato, we are guided by our core values of being curious, humble, and thoughtful in everything we do, fostering a culture of exploration and genuine connection. As we continue to grow in the US market, we are looking for a visionary Head of Marketing to lead our marketing efforts and position our brand as the leader in luxury travel.

Job Overview

The Head of Marketing will be responsible for developing and executing a comprehensive marketing strategy that drives brand awareness, customer acquisition, retention, and revenue growth. This role requires a seasoned marketing leader with a deep understanding of the luxury travel market, brand positioning, and digital marketing strategies and trends. The ideal candidate will have a strong track record in building and growing premium brands, with a focus on growth and engagement.

Key Responsibilities:

  • Marketing Strategy: Develop and execute marketing strategies that are tailored to the US market and position Black Tomato as the leader in luxury travel.
  • Cross Department Collaboration: Work with heads of various other departments e.g. sales, product and CX departments to align on targets, deliverables and resourcing.
  • Client Acquisition: Lead the digital marketing team to deliver strong growth in SEO, paid marketing, social media and improve online conversion across all digital channels.
  • Repeat Business: Lead the CRM team and deliver a coordinated retention marketing strategy that is personalised and innovative to grow our repeat client base, increase brand loyalty and improve client LTV.
  • Brand Management: Ensure consistency of brand vision across all channels and touchpoints. Work closely with Head of Client Experience to ensure the brand vision is felt throughout all aspects of the client journey.
  • Optimize the Customer Journey: Track interactions with our CRM and Data team and work with the Head of Client Experience to develop an astute attribution model that informs retention marketing activity and budgets.
  • Partnerships & Collaborations: Identify and establish strategic partnerships to enhance brand presence and grow the business.
  • Content Creation & Storytelling: Coordinate the creation of engaging, inspiring, and authentic content that aligns with the brand’s values and speaks to our target audience.
  • Budget Management: Manage the marketing budget, ensuring optimal allocation of resources for maximum impact and ROI.
  • Team Leadership: Lead and mentor a high-performing marketing team, fostering creativity, collaboration, and accountability.
  • Market Trends & Competitor Analysis: Stay ahead of industry trends, competitor activity, and market dynamics to continuously refine the marketing strategy.

Key Requirements:

  • Extensive experience in digital and direct marketing, with a focus on the luxury or luxury travel sector.
  • A deep understanding of US-based UHNWs and HNWs.
  • Proven track record in developing and executing successful marketing strategies and campaigns that drive acquisition and repeat segments.
  • Expertise in digital marketing channels, including social media, content marketing, SEO/SEM, and performance marketing.
  • Experience with PR and strategic partnerships.
  • Exceptional organisational skills to manage multiple campaigns, projects, and deadlines in a fast-paced environment including use of digital project management tools e.g. Asana, Clickup, Trello
  • Strong leadership and team management skills with experience leading cross-functional teams and developing a high-performance culture.
  • Experience producing first-class forecasting and MI/BI or board reports.
  • Experience managing and appointing agencies.
  • Experience managing and planning budgets.
  • Experience working in lockstep with sales and client services departments to ensure marketing is agile and effective.
  • Excellent communication and presentation skills.
  • Passion for travel and a deep understanding of luxury consumers.
  • Analytical mindset with a focus on data-driven decision-making.

Why Join Us?

  • Be part of a growing, high-end travel company with an exciting vision, driven by a purpose to inspire people through remarkable travel experiences.
  • Work in a values-driven culture that embraces curiosity, humility, and thoughtfulness, encouraging creativity and meaningful collaboration.
  • Shape the future of our brand in the US market alongside a talented and passionate team who love travel.

What we offer:

  • Competitive salary
  • Target-based bonus
  • 401k (US) and Pension scheme (UK)
  • A ‘familiarisation trip’ each year – experiencing a Black Tomato destination/product (after probation)
  • Personal travel allowance
  • 20 days leave in US and 25 days annual leave in UK, increasing with length of service
  • Ability to roll over 5 days per year
  • Birthday off
  • Day off for volunteering every month
  • Two days off if you move home
  • Curiosity courses – access to a fund for personal development
  • Family leave – six months off fully paid after a year of service if you are welcoming a child to your family
  • Access to a healthcare plan
  • Mental Health Hour – an extra hour every Wednesday to focus on yourself
  • Friday 4pm finish
  • Black Tomato Birthdays – adding money towards your personal travel allowance each year
  • Gym subsidy
  • Referral bonus if you successfully refer someone for a role within the company

 

A note on our values:

At Black Tomato, we strive to live by our company values. This isn’t typical corporate speak – it’s a genuine embodiment of core personality traits.

Our world is fueled by curiosity and innovation. We won’t do something just because it’s always been done that way, but because we believe it’s the best way to do it. We constantly ask questions of ourselves and are brave in everything we do.

We are also a thoughtful bunch – we do not rush to judgements – and we are a company of thinkers who believe it’s what’s right, not who’s right, that matters.

We also strive to humble everything we do. We do not get caught up in the hype, and we give our absolute best. We rely on one another to make the remarkable happen – we are the sum of many parts, and we are strong enough to be honest about our weaknesses, rather than hide them through ego.

We take these values seriously, and character assessment forms a big part of our hiring process.

Please note: there is a job scam circulating, targeting jobseekers. Black Tomato will never ask candidates or its employees messages about work over instant messaging services such as Facebook Messenger and WhatsApp. We will never ask employees for payment of any kind. We only employ people who reside in the United States or United Kingdom. If you are ever in doubt, please contact +442074269888 where we will be happy to advise.

Get to know us a little better…

 

How to apply

Please email your CV to recruitment@blacktomato.com
and write in the subject line: Black Tomato: Head of Marketing (US or UK-based)

Please note: Currently, we’re not actively recruiting for this role. However, it is one of the most common roles we do recruit for so have a look below and feel free to submit a speculative application which will be considered as soon as we re-open the role.
Global Travel Advisor (UK or US-based)

Job Title: Global Travel Advisor
Location: Remote home-working with regular get-togethers in the US & UK
Position Type: Full-Time, Permanent

Founded in 2005 by three friends who wanted to disrupt the luxury travel industry, Black Tomato was created to guide, inspire and create remarkable travel experiences that are tailored to the precise needs of their clients. Since launching, the Black Tomato team has grown to become one of the world’s most celebrated luxury travel and lifestyle brands, with the likes of Forbes naming them ‘The World’s Hottest Luxury Travel Company’.

We are looking for a dynamic, passionate individual to join the Black Tomato family in the Global Travel Advisor team who are dedicated to engaging with clients and educating them on the remarkable and inspiring experiences we create for clients. In order to do this, you will need to quickly establish rapport, convey a passion for travel, and explain what makes Black Tomato unique. With general knowledge of Black Tomato product you will act as a gateway for clients who are new to Black Tomato and determine if they are a good fit for us and vice versa. Largely phone-based work, speaking to clients primarily within the US, but utilizing all written forms of communication; you will nurture and qualify new enquiries with the goal of either directing viable enquiries to a Travel Expert (our sales team) or fostering the relationship further.

As a brand widely known for its creativity, innovation and, more than anything, care for clients, we are incredibly excited to look for a new Global Travel Advisor to join us and become a key first point of contact in the Black Tomato experience. This role will undoubtedly play a key part in developing Black Tomato’s growth and contributing to the overall performance of our fast-paced, forward-thinking global business.

Main Responsibilities

  • Act as the first point of call for incoming enquiries, providing a remarkable and inspiring first experience of Black Tomato.
  • Demonstrate a world-class commitment to service – showing why we are the best of the best and communicating that through phone or email.
  • Work closely with our Travel Expert & Product teams to keep up to date with our product offering in order to tailor your client conversations.
  • Ability to learn quickly, absorb information and be confident in relaying it to clients.
  • Provide intuitive product guidance and inspiration before introducing the client to our team of destination experts who will build the itinerary for our clients.
  • Work closely with our UK and US based Marketing teams to provide feedback about the enquiries to help drive the best new client outreach to all clients.
  • Work in tandem with our CRM and Client Experience team to help guide how we can better handle enquiries and service them in the most innovative and world-class way.
  • Accurately record client information in our CRM system and developing the ability to navigate the CRM system fluently.

Skills Required

  • Some previous client service is desirable, preferably in the leisure, hospitality, or luxury sector.
  • Client focused ethos, committed to delivering purely positive outcomes.
  • Confident in communicating with clients and passionate about delivering highly personalised, best-in-class client service. You need to enjoy and thrive in a fast paced, flexible and entrepreneurial environment.
  • Ability to express yourself enthusiastically and eloquently both over the phone and over email.
  • Quick thinking with an excellent sense of initiative and problem-solving skills as well as the ability to work calmly and efficiently under time pressure.
  • Extremely close attention to detail and a keen aesthetic eye.
  • Highly organised with the ability to prioritise, manage own time, and multi-task.
  • Interest in luxury travel destinations, hotels, and experiences.
  • Ideally some experience handling UHNW so you’re comfortable in the UHNW space and demonstrate the differences in approach to this guest persona (but not essential)

What we offer:

  • Competitive salary
  • Target-based bonus
  • Pension scheme (UK) and 401k (US)
  • A ‘familiarisation trip’ each year – experiencing a Black Tomato destination/product (after probation)
  • Personal travel allowance
  • 25 days annual leave in UK and 20 days leave in US, increasing with length of service
  • Ability to roll over 5 days per year
  • Birthday off
  • Day off for volunteering every month
  • Two days off if you move home
  • Curiosity courses – access to a fund for personal development
  • Family leave – six months off fully paid after a year of service if you are welcoming a child to your family
  • Access to a healthcare plan
  • Mental Health Hour – an extra hour every Wednesday to focus on yourself
  • Friday 4pm finish
  • Black Tomato Birthdays – adding money towards your personal travel allowance each year
  • Gym subsidy
  • Referral bonus if you successfully refer someone for a role within the company

A note on our values :

At Black Tomato, we strive to live by our company values. This isn’t typical corporate speak – it’s a genuine embodiment of core personality traits.

Our world is fuelled by curiosity and innovation. We won’t do something just because it’s always been done that way, but because we believe it’s the best way to do it. We constantly ask questions of ourselves and are brave in everything we do.

We are also a thoughtful bunch – we do not rush to judgements – and we are a company of thinkers who believe it’s what’s right, not who’s right, that matters.

We also strive to be humble in everything we do. We do not get caught up in the hype, and we give our absolute best. We rely on one another to make the remarkable happen – we are the sum of many parts, and we are strong enough to be honest about our weaknesses, rather than hide them through ego.

We take these values seriously, and character assessment forms a big part of our hiring process.

If the above sounds like you…

…and you feel you can make a difference at Black Tomato then please send a covering letter and CV to recruitment@blacktomato.com

Please note: there is a job scam circulating, targeting jobseekers. Black Tomato will never ask candidates or its employees messages about work over instant messaging services such as Facebook Messenger and WhatsApp. We will never ask employees for payment of any kind. We only employ people who reside in the United States or United Kingdom. If you are ever in doubt, please contact +442074269888 where we will be happy to advise.

Get to know us a little better…

How to apply

Please email your CV to recruitment@blacktomato.com
and write in the subject line: Black Tomato: Global Travel Advisor (UK or US-based)

Please note: Currently, we’re not actively recruiting for this role. However, it is one of the most common roles we do recruit for so have a look below and feel free to submit a speculative application which will be considered as soon as we re-open the role.
Travel Expert (US or UK-based)

Job Title: Travel Expert in US or UK
Line Manager: Sales Manager
Location: Remote home-working with regular get togethers (we’re recruiting for a role in either US or UK)
Position Type: Full Time, Permanent
Salary:  Competitive+commission

What we’re looking for…

We’re on the hunt for an experienced Travel Expert to join the sales team in either the UK or US. If you share our huge passion for travel and are excited by the opportunity to create unique travel experiences that will inspire and astound our clients then we’d love to hear from you.

We are looking for a candidate who has previous experience of creating tailor-made, cutting-edge travel experiences and honeymoons and has a drive to succeed in sales by delivering world-class levels of service and a highly personalised approach.

We’re a multi-award winning bespoke, luxury tour operator based in Shoreditch, London and also in Manhattan, New York and can offer you a buzzy, dynamic culture with great travel opportunities and the chance to make a real difference within a fast-growing, forward-thinking company.

We love, love, love creative people with open minds and ideas that will contribute to both your own team and the wider business.

Key requirements will ideally include… 

  • Previous sales experience in the travel industry at a bespoke travel company within the luxury sector.
  • Great relationship-building skills, with the ability to quickly build rapport with clients and understand their ideal travel experience, before creating a bespoke itinerary that perfectly matches their needs.
  • Extensive destination knowledge and the passion to continually stay on top of ‘what’s hot and what’s not’ in your specialist areas in order to ensure we are offering our clients genuinely cutting-edge advice.
  • Ability to work closely with our marketing and product teams to share ideas that will keep our brand and product range fresh.
  • Understanding and experience of using a GDS for flight bookings (Galileo preferable).
  • High level of commercialism when working with suppliers and pricing trips to ensure that we are as competitive as possible from a ‘value’ perspective
  • Keen attention to detail to ensure that all trips sold are executed perfectly on the ground and that all client correspondence is of the highest possible standard.
  • Exceptional communication and organisational skills throughout the booking to offer the best client service before, during and after the trip.
  • Enthusiastic phone manner to excite clients about potential or future trips.

What we offer: 

  • Competitive salary
  • Generous holiday allowance plus birthday off
  • Target-based bonus
  • Pension scheme (UK) / access to health cover (US)
  • Travel opportunities for work to include one research trip per year
  • Contributions to personal ‘Travel Pot’
  • Regular work drinks and events – from creative afternoons to reward days

To apply:

To apply, please email recruitment@blacktomato.com and put in the subject line Black Tomato: Travel Expert US or Travel Expert UK depending on which region you’re applying to.

Please note: there is a job scam circulating, targeting jobseekers. Black Tomato will never ask candidates or its employees messages about work over instant messaging services such as Facebook Messenger and WhatsApp. We will never ask employees for payment of any kind. We only employ people who reside in the United States or United Kingdom. If you are ever in doubt, please contact +442074269888 where we will be happy to advise.

Get to know us a little better…

How to apply

Please email your CV to recruitment@blacktomato.com
and write in the subject line: Black Tomato: Travel Expert (US or UK-based)

Please note: blacktomato.com is the ONLY website (aside from LinkedIn) that posts roles and handles recruitment of Black Tomato in the UK and US. We are not recruiting for roles outside of these countries. Any vacancies will only come from this website. Additionally, we do not hire roles for reviews, we will never ask for or take payment as part of the recruitment process and we will never contact you via Facebook Messenger, WhatsApp, Telegram or any other instant messaging service. All we would ask for is your resume and an initial phone interview.

If you have any queries please email info@blacktomato.com for more information.